Contracts & Commercial Manager

5 days ago

Muscat, Muscat, Oman Salim Essa Al Harasi & Co. Full time

Line Manager (Job Title): IFM Director

Project Location: Muscat, Oman

Job Summary:

The Contracts & Commercial Manager will oversee all commercial and contractual aspects of the FM operations within the Oman Cultural Complex project. During the pre-operational phase, the focus will be on establishing commercial frameworks, supporting the procurement of service packages, and preparing financial systems for operational readiness. This role is critical in ensuring value-for-money service delivery, risk management, and contractual compliance. The manager will also be responsible for drafting, negotiating, and administering key agreements, supporting cost planning, and reporting to the Facilities Management Director.

Duties & Responsibilities/Deliverables:

Pre-Operational (Mobilization Phase):

  • Support the development of contract templates and procurement documentation for FM, cleaning, security, waste, pest control, landscaping, etc.
  • Prepare commercial evaluation criteria, cost benchmarking data, and financial scoring templates for incoming bids.
  • Assist in the drafting of operational budgets, preliminary cash flow plans, and pre-opening cost estimations.
  • Lead pre-contract negotiations and coordinate alignment of terms with legal, technical, and finance stakeholders.
  • Support onboarding of key subcontractors by reviewing scope gaps, milestone payment plans, and risk clauses.
  • Ensure all necessary insurances, warranties, and guarantees are validated and logged prior to contract signing.

Contract Management:

  • Administer all FM-related contracts, ensuring alignment with project goals and legal requirements.
  • Monitor contractor compliance against KPIs, SLAs, and terms.
  • Handle change orders, claims, contract variations, and renewals per governance protocol.

Commercial Management:

  • Develop and manage FM cost plans, operating budgets, and monthly forecasts.
  • Conduct variance analysis and identify value engineering and cost-saving opportunities.
  • Ensure robust financial controls and approval workflows are established and followed.

Risk & Compliance:

  • Lead contract risk assessments and develop mitigation strategies.
  • Track financial risks, disputes, and insurance claims.
  • Ensure adherence to project governance, internal controls, and regulatory compliance.

Stakeholder Reporting:

  • Prepare periodic commercial and contractual dashboards for senior management and the client.
  • Support strategic decisions with data-driven commercial analysis and projections.

Education & Experience:

  • Bachelor's degree in quantity surveying, Engineering or Facilities Management, or related field. (Masters preferable)
  • Minimum 10+ years of relevant experience in FM contracts and commercial roles, ideally within large-scale facilities
  • Strong operational FM background a must with an understanding of pricing and KPIs
  • Experience in contract mobilization, commissioning, and handovers are an advantage.
  • Proven track record of commercial negotiations and contract drafting
  • Strong negotiation, financial acumen, and analytical skills.
  • Proficiency in contract management systems and Microsoft Excel.

Skills & Person Specification:

  • Strong leadership, communication, and stakeholder management skills.
  • Excellent analytical and strategic planning capabilities.
  • Excellent problem-solving and decision-making abilities.
  • Detail-oriented and well-organized, with the ability to manage multiple tasks concurrently.
  • Ability to work effectively under pressure and meet tight deadlines.
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