Service Technician

3 weeks ago

Muscat, Muscat, Oman Zoomlion Full time
Job Title: Service Technician

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Responsibilities:
  1. Identify, adjust, repair, or overhaul mechanical, hydraulic, and pneumatic equipment.
  2. Perform regular maintenance on heavy machinery such as Mining Dump Trucks, Mining Drills, and Crushing/Screening Equipment.
  3. Test mechanical products and equipment after repairs or assembly to ensure proper functioning and compliance.
  4. Provide technical support to customers and maintain good client relations.
  5. Ensure all work is performed safely and in accordance with safety regulations.
  6. Respond promptly to service calls, handle on-site faults, and provide field service.
  7. Manage central warehouse order processing.
  8. Organize spare parts inventory and plan for overstock management.
  9. Follow the regular distribution order plan.
  10. Manage regional spare parts sales and payments.
  11. Provide training and guidance on the service system.
  12. Collect and inspect service data.
  13. Manage inventory vehicles and inspect new machines upon receipt.
  14. Organize spare parts, oversee shipping, ensure quality assurance, and manage used spare parts.
Other Requirements:
  • Graduate or hold a relevant college diploma, preferably in Automotive.
  • Experience of 1 to 3 years in the same industry.
  • Experience with engineering machinery or heavy equipment (Mining Dump Trucks, Drills, Crushing/Screening Equipment) is preferred, with familiarity of the local region.
  • Skills in Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, and Key Account Management.
  • Arabic language skills are an advantage.
  • Oman Driving License is required.
Additional Information:
  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Industry: Machinery Manufacturing
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