Service Technician
2 days ago
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Responsibilities:- Identify, adjust, repair, or overhaul mechanical, hydraulic, and pneumatic equipment.
- Perform regular maintenance on heavy machinery such as Mining Dump Trucks, Mining Drills, and Crushing/Screening Equipment.
- Test mechanical products and equipment after repairs or assembly to ensure proper functioning and compliance.
- Provide technical support to customers and maintain good client relations.
- Ensure all work is performed safely and in accordance with safety regulations.
- Respond promptly to service calls, handle on-site faults, and provide field service.
- Manage central warehouse order processing.
- Organize spare parts inventory and plan for overstock management.
- Follow the regular distribution order plan.
- Manage regional spare parts sales and payments.
- Provide training and guidance on the service system.
- Collect and inspect service data.
- Manage inventory vehicles and inspect new machines upon receipt.
- Organize spare parts, oversee shipping, ensure quality assurance, and manage used spare parts.
- Graduate or hold a relevant college diploma, preferably in Automotive.
- Experience of 1 to 3 years in the same industry.
- Experience with engineering machinery or heavy equipment (Mining Dump Trucks, Drills, Crushing/Screening Equipment) is preferred, with familiarity of the local region.
- Skills in Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, and Key Account Management.
- Arabic language skills are an advantage.
- Oman Driving License is required.
- Seniority Level: Mid-Senior level
- Employment Type: Full-time
- Industry: Machinery Manufacturing
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