Technical Support Trainee

2 days ago

Muscat, Muscat, Oman OMPAY Full time

Technical Support Job Responsibilities:

  • Customer Service: Answer calls, resolve customer inquiries, provide product/service information, and handle complaints.
  • Technical Support: Assist customers with troubleshooting and technical issues.
  • Outbound Calls: Conduct follow-ups, surveys, and sales calls.
  • Data Entry: Record customer interactions and maintain accurate CRM records.
  • Meet KPIs: Achieve performance metrics like call resolution time and customer satisfaction.
  • Team Collaboration: Work with colleagues to resolve escalated issues.
  • Follow Guidelines: Adhere to company protocols and scripts.

Job Qualifications:

  • Education: Bachelor's degree or fresh graduate.
  • Communication Skills: Strong verbal and written skills, active listening.
  • Customer Service Experience: Patience, empathy, and problem-solving skills.
  • Technical Skills: Basic computer skills and familiarity with CRM systems.
  • Multitasking: Ability to manage multiple tasks effectively.
  • Attention to Detail: Accurate data entry and record-keeping.
  • Language Skills: Multilingual ability is a plus.
#J-18808-Ljbffr

  • Technical Support Professional

    2 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Technical Support Trainee Job Summary:**We are seeking a highly skilled and motivated Technical Support Trainee to join our team. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and conducting outbound calls.

  • Customer Service Representative

    19 hours ago

    Muscat, Muscat, Oman beBee Careers Full time

    About the RoleThe Technical Support Trainee position involves working in a fast-paced environment where you will handle customer inquiries, provide product information, and resolve technical issues. You will also be responsible for data entry, maintaining accurate CRM records, and meeting key performance indicators (KPIs).

  • Technical Operations Assistant

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Technical Support Trainee. In this role, you will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with colleagues to achieve performance metrics.

  • Trainee Procurement Manager

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Trainee Tender Manager Position**We are seeking a talented individual to fill the role of Trainee Tender Manager. As a member of our team, you will participate in a comprehensive training program, gaining hands-on experience in tender management and the opportunity to advance your career.**Key Responsibilities and Requirements**Your key responsibilities...

  • Junior Professional Trainee

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    Key ResponsibilitiesAs an early career trainee, your key responsibilities will include:Assisting in administrative and operational tasksProviding exceptional customer service and internal supportOrganizing documents and maintaining updated recordsParticipating in projects and contributing to the team's success

  • Tender Management Trainee

    2 weeks ago

    Muscat, Muscat, Oman beBee Careers Full time

    About the RoleThis is an exciting opportunity to develop a career in tender management. As a Trainee Tender Manager, you will gain hands-on experience in various aspects of the tender process, working alongside experienced professionals.Daily ResponsibilitiesSupporting the Preparation and Submission of TendersAssisting with Procurement and Sales...

  • Tender Management Trainee

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    **Tender Management Training Program**We are seeking motivated individuals for a full-time, on-site training program in tender management. This program is designed for candidates with some initial experience in sales and tenders, offering a unique opportunity to enhance their skills and launch a successful career in a thriving industry.**Role Description**As...

  • Technical Support Specialist

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    Linux Support Engineer Job DescriptionJob Summary:We are looking for a highly skilled Linux Support Engineer to join our team. As a key member of our technical support group, you will be responsible for providing expert-level technical support to our customers and internal teams.Key Responsibilities:Provide technical support via phone, email, and web...

  • Technical Support Specialist

    1 day ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job Title: Technical Support SpecialistThis is a full-time hybrid role with flexibility for remote work. The Customer Service Engineer will be responsible for field service, customer support, technical support, and troubleshooting tasks to ensure customer satisfaction and effective product maintenance.ResponsibilitiesField service and technical...

  • Technical Support Professional

    2 days ago

    Muscat, Muscat, Oman beBee Careers Full time

    Job OverviewThis is a full-time Technical Service Engineer role with flexibility for remote work. The position involves field service, customer support, technical support, and troubleshooting tasks to ensure customer satisfaction and effective product maintenance.