Income Auditor

Mandarin Oriental Muscat is seeking an Income Auditor to join our Finance team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is an award-winning owner and operator of luxurious hotels, resorts, and residences worldwide, recognized for creating some of the most sought-after properties, providing legendary service inspired by Asian heritage and the cutting edge of luxury experiences.

Located in a prime beachfront area, Mandarin Oriental, Muscat offers 150 stylish guestrooms and suites, five restaurants and bars, a lush spa, and an outdoor pool. The hotel features a unique ballroom with spectacular views of the Arabian Sea and various banquet and meeting spaces.

For those seeking luxury living, 155 Residences at Mandarin Oriental offer legendary service, world-class amenities, and sweeping sea or mountain views.

• Account for all daily hotel income, ensuring monthly revenue is completed and posted on time.
• Prepare and distribute daily revenue reports to management.
• Verify, monitor, and review all hotel revenue reports and night audit reports.
• Ensure daily revenues and settlements are balanced in PMS, POS, and other systems.
• Verify interface postings and reconcile revenue centers reported in the income journal daily.
• Ensure all rooms, F&B, and Spa statistics are accurately reported.
• Maintain correct SUN account mapping in Datavision.
• Review rate discrepancies and verify reasons for rooms sold below 50% of BAR.
• Review rates charged to walk-in guests with supporting documents.
• Review No-Show reports and ensure charges are applied where applicable.
• Authorize and approve rebates, allowances, and discounts per hotel policies.
• Review paid-out transactions for completeness and authorization.
• Ensure miscellaneous, negative postings, and house charges are approved and documented.
• Update foreign exchange rates in PMS and inform Front Desk.
• Support the authorization of complimentary rooms and review housekeeping discrepancies.
• Reconcile banquet revenue postings and follow up on discrepancies.
• Verify F&B voids, discounts, and house charges for proper approval.
• Account for complimentary and entertainment checks, and ensure proper documentation.
• Review "Open Key" sales for authorization.
• Reconcile credit card settlements and handle discrepancies promptly.
• Manage guest issues, disputes, and chargebacks with appropriate approvals.
• Prepare and review telephone reports and gift card transactions.
• Conduct monthly inventory and reconciliation of various accounts and reports.
• Perform surprise cash counts and monitor accountable forms issuance.
• Review audit logs and report discrepancies.
• Ensure compliance with control self-assessment questionnaires.

• Learning & Development programs to support your growth.
• MOstay program offering complimentary nights and attractive rates for you and your loved ones.
• Health & Colleague Wellness initiatives for a balanced work-life experience.
• Retirement plans tailored to your service and role.

We're fans. Are you?