Head - Innovation & Digital Solutions

Bachelors in Computer Application(Computers)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Purpose:

The Head of Innovation & Digital Solutions is responsible for driving the bank s innovation agenda and leading digital transformation initiatives, that enhance operational efficiency and customer experience. This role integrates strategic innovation, emerging technologies, and research & development (R&D) to deliver high-impact digital initiatives. The Head of Innovation & Digital Solutions collaborates with internal and external stakeholders positioning the bank as a leader in specialized housing finance while fostering a culture of continuous improvement and agility.

Key Accountabilities:

• Defines and leads the bank s innovation agenda, ensuring alignment with corporate strategy and long-term objectives by integrating emerging financial technologies and scalable business models.
• Develops and executes an enterprise-wide innovation framework embedding design thinking methodologies to drive problem-solving, user-centric solutions, and a data-driven approach to digital transformation.
• Fosters an innovation-driven culture, embeds best practices across all business units and drives a structured approach to ideation and execution.
• Establishes and oversees the execution of key innovation programs, ensuring successful integration into core banking operations.
• Acts as a key advisor to the executive leadership and board, advocating for forward-thinking policies and strategic investments in innovation.
• Establishes and leads the bank s R&D function, focusing on future-proof banking, next-generation housing finance models, and alternative mortgage structures.
• Oversees research into market shifts, macroeconomic trends, regulatory changes, and behavioral finance to anticipate industry disruptions and emerging opportunities.
• Develops and manages an innovative pipeline, ensuring R&D efforts progress through ideation, prototyping, validation, and commercialization.
• Implements controlled pilots, innovation sandboxes, and iterative testing environments, ensuring projects are scalable and compliant with regulatory frameworks.
• Leverages internal and external insights to drive continuous improvements in digital lending, financial inclusion, and customer engagement strategies.
• Collaborates with academic institutions, think tanks, and regulatory sandboxes / bodies to engage in innovation discussions, frameworks, and outlooks.
• Drives the digital transformation of workplace tools, enhances operational efficiency and employee experience.
• Implements enterprise collaboration platforms, AI-driven automation, and next-gen digital workplace technologies.
• Fosters a culture of digital dexterity, ensuring employees are equipped with the necessary digital skills and tools.
• Leads the execution of enterprise-wide digital initiatives, ensuring timely delivery and measurable impact.
• Oversee end-to-end digital product development, from planning to implementation, ensuring alignment with business requirements and strategic objectives.
• Implements suitable methodologies to accelerate digital product and service deployment.
• Establishes and monitors key performance indicators to track the success and ROI of digital initiatives.
• Develops and implements a comprehensive digital transformation roadmap, ensuring that all digital initiatives align with corporate strategy and customer needs.
• Manages cross-functional teams and third-party vendors to execute digital projects efficiently, ensuring compliance with regulatory and security standards.
• Leads the implementation of digital automation and integrations to enhance digital service delivery and operational agility.

Qualifications and Experience:

• Bachelor s degree in technology or a related business field. A master s degree is desired.
• A minimum of 8 years of commercial banking experience, including at least 3 years leading an innovation management or digital transformation team.
• Proven track record of leading large-scale innovation initiatives and integrating transformative business models.
• Strong understanding of financial services, emerging technologies, and regulatory frameworks in the banking and housing finance industry. Expertise in strategic leadership, change management, digital transformation initiatives and cross-sector collaboration.
• A proven ability of cross-functional stakeholder management experience.
• Demonstrated track record of constantly meeting deadlines.

** Applications will be accepted until 01-June-2025 at 2:00 P.M

Submissions received after this date and time will not be considered **

Company Industry

• Internet
• E-commerce
• Dotcom

Department / Functional Area

• IT Software

Keywords

• Head - Innovation & Digital Solutions

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