
Trade Finance Professional
7 days ago
Job Description
The Trade Finance Coordinator plays a vital role in delivering exceptional customer service to trade finance clients and stakeholders. This involves handling all trade-related customer requests, coordinating between customers and internal departments, scrutinizing trade documents, and ensuring compliance with trade finance policies and procedures.
Key Responsibilities
- Manage trade documents from clients or banks, verifying their completeness, consistency, and authenticity.
- Provide high-quality customer service, resolving trade-related issues efficiently.
- Coordinate with internal departments for smooth transaction processing.
Document Management
The Trade Finance Coordinator is responsible for managing physical and digital trade documents, including:
- Receiving and verifying documents from clients or banks.
- Recording and tracking documents sent to the Trade Finance Back Office for processing.
Customer Interaction
This role requires strong communication skills to provide excellent customer service, handle trade-related requests, and resolve issues promptly.
Compliance and Risk Management
The Trade Finance Coordinator must ensure compliance with trade finance policies and guidelines, conducting checks on World Check, Sanctions, Price Monitoring, and Vessel Tracking.
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