Maintenance Team Coordinator

6 days ago


Fujayrah, Oman Ali & Sons Holding LLC Full time
Workshop Supervisor Job Overview

We are seeking an experienced automotive professional to fill the position of Workshop Supervisor at Ali & Sons Holding LLC.

The successful candidate will be responsible for managing workshop operations, leading a team of technicians, and delivering high-quality service to customers.

Main Responsibilities:

  • Workshop Leadership: Lead a team of technicians to deliver high-quality service and maintain excellent customer satisfaction standards.
  • Service Process Improvement: Develop and implement effective service processes to drive business growth and improve customer satisfaction.
  • Training and Development: Provide training and development opportunities for workshop personnel to enhance their skills and knowledge.
  • Customer Engagement: Engage with customers to understand their needs and preferences, and deliver personalized service to meet or exceed their expectations.
  • Problem-Solving: Troubleshoot technical issues and resolve customer complaints in a timely and professional manner.
  • Inventory Management: Manage inventory levels to ensure that necessary tools and equipment are available for smooth workshop operations.
  • Reporting and Analysis: Analyze workshop data to identify areas for improvement and develop strategies to drive business growth.


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