Assistant Director

2 days ago

Salalah, Dhofar, Oman Alila Hotels Full time
About the Role

The Assistant Director - IS Operations will play a key role in the smooth operation of the hotel's IT systems. This position is responsible for managing the department in a professional and efficient manner, with a focus on maximizing guest satisfaction and meeting Hyatt International Standards.

Main Responsibilities
  1. Manage the IT department to ensure that it is running smoothly and efficiently.
  2. Oversee the development and maintenance of the Department Operations Manual.
  3. Ensure that all necessary stationery and consumables are available for IS systems.
  4. Maintain up-to-date licenses and software for the Property Management System.
  5. Conduct regular Departmental Communication Meetings.
Key Accountabilities
  1. Deliver exceptional customer service to guests and staff.
  2. Maximize employee productivity through effective scheduling and training.
  3. Direct employees to ensure that productivity meets standards.
Requirements
  • Degree or Vocational Certificate in Computer Science or IT or related field.
  • 4 years related experience or with computer set up and troubleshooting.
  • Strong analytical and problem-solving skills.

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