
Technical Program Manager for Customer Success
1 day ago
Job Summary:
We are seeking an experienced technical leader to join our team in Oman. As the Technical Program Manager for Customer Success, you will be responsible for establishing and growing our engineering center in Oman, driving customer engagement across Asia, the Middle East, and Europe, and ensuring the delivery of world-class technical support to regional customers.
- This role involves leading a high-performing team, establishing processes, tools, and best practices for delivering technical support, and managing a portfolio of customer projects.
- You will work closely with our engineering and product teams to enable integration of technology into customer products, ensure successful design wins, and provide feedback into future roadmap planning.
Main Responsibilities:
- Establish and grow Lumotive's engineering center in Oman
- Lead a high-performing team to deliver world-class technical support to regional customers
- Manage a portfolio of customer projects, including field testing, demo deployments, and custom engineering efforts
- Collaborate with global teams to ensure successful design wins and provide feedback into future roadmap planning
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