Monitoring Specialist

7 days ago


Muscat, Muscat, Oman beBee Careers Full time

Monitoring and Incident Analyst

This is a role that requires the ability to work independently in a fast-paced environment.

  • The Monitoring and Incident Analyst will be responsible for ensuring the smooth operation of IT systems, identifying and resolving technical issues promptly, and maintaining detailed records of incidents.
  • The successful candidate will have excellent analytical skills, with the ability to troubleshoot complex problems and provide timely solutions.

Main Responsibilities:

  1. Monitor IT systems 24/7, identify potential issues, and escalate to senior management as necessary.
  2. Collaborate with internal teams to ensure alignment across the incident lifecycle.
  3. Coordinate recovery actions for major incidents with application owners and vendors.
  4. Participate in post-incident root cause analysis and follow up on improvement plans.
  5. Maintain detailed incident records, generate performance reports, and conduct post-incident reviews.

Educational Requirements:

  • Bachelor's degree in IT or related field.

Technical Skills:

  • Proven techno-functional knowledge in performance monitoring tools and IT fields.
  • Experience with observability tools.
  • Programming knowledge in various languages.


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