Network Support and Solutions Expert

20 hours ago


Muscat, Muscat, Oman Magic IT Solutions Full time
About the Role:

We're seeking a skilled Network Support and Solutions Expert to join our team at Magic IT Solutions. This role involves providing technical support to our clients, deploying solutions across networking, cloud, and security, and contributing to our early growth and client acquisition strategy.

Key Responsibilities:
  • Provide remote and onsite IT support to our clients
  • Help deploy our solutions across networking, cloud, and security
  • Assist in onboarding, audits, and setup of client systems
  • Identify and approach prospective clients
  • Attend client meetings and consultations
  • Help draft proposals and service agreements

Requirements:
  • Over 2 years of experience in tech support or IT services
  • Strong communication skills, ideally with customer or sales exposure
  • Knowledge of Microsoft 365, Azure, networking, cloud, and cybersecurity
  • Fluency in both English and Arabic
  • Must be based in Oman
  • Driving license required

What You'll Get:
  • Starting salary with structured increases as the business grows
  • Career growth opportunities into leadership roles


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