Customer Service Manager

7 days ago


Muscat, Muscat, Oman M.H. Alshaya Full time
Sales and Customer Service Position

We are looking for a motivated and experienced Sales and Customer Service professional to join our team in Oman. As a Senior Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth.

About the Role

You will play a key role in delivering a best-in-class customer experience, creating a rapport with each customer and sharing knowledge about our products and services.

Key Responsibilities
  • Deliver outstanding customer service and create a unique shopping experience.
  • Build strong relationships with customers and colleagues alike.
  • Stay up-to-date on new products and services to provide expert advice to customers.
Requirements

To succeed in this role, you will need:

  • A minimum of 1 year's retail experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
Company Overview

M.H. Alshaya is a leading international franchise operator with over 70 recognized brands across 19 markets. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



  • Muscat, Muscat, Oman Ahli Bank Full time

    Key ObjectivesThe Sales Officer is expected to achieve individual sales and branch targets, resolve customer complaints, and provide constructive feedback on products and services.Key Responsibilities:Attend weekly sales meetings with the branch manager to discuss progress and strategies.Work to minimize customer attrition and maximize the bank's customer...


  • Muscat, Muscat, Oman Apparel Group Full time

    Responsibilities:The Sales Associate will be accountable for: CUSTOMER SERVICE EXCELLENCEDelivering exceptional customer experiences.Upselling and cross-selling relevant products.Maintaining a professional demeanor at all times.Participating in employee development opportunities to enhance skills.Engaging in ongoing training to stay updated on products and...


  • Muscat, Muscat, Oman Allianz Popular SL. Full time

    About the RoleThe Care Centre - Agent is a vital member of our customer service team, responsible for delivering exceptional support to our clients. This role involves responding to incoming calls, providing information and solutions to customers' queries, and ensuring that all interactions are conducted with the highest standards of professionalism.Main...


  • Muscat, Muscat, Oman Nextcare Full time

    OverviewThe role of a Care Centre - Agent at Nextcare is to provide exceptional customer service by responding to telephone inquiries about the company's products or services. This involves following standard scripts and procedures to ensure that all calls are answered within predetermined time scales.Main Responsibilities:Built a customer-oriented focus in...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    We are looking for a motivated and enthusiastic Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.Your Key Responsibilities Will Include:Welcoming and processing guest arrivals...


  • Muscat, Muscat, Oman Muscat Hospitality Academy Part time

    Job OverviewMuscat Hospitality Academy is seeking a skilled professional to teach the Hotel Professional Program by the VET by EHL (Ecole Hotelier Lausanne). The ideal candidate must possess strong attention to detail, excellent communication skills, and extensive knowledge of the hospitality industry.Key ResponsibilitiesDeliver training programs in Front...


  • Muscat, Muscat, Oman Abroad Work Full time

    Job OverviewWe are looking for a skilled and enthusiastic Barista to join our team at Abroad Work in Muscat. As a Barista, you will be responsible for preparing and serving hot and cold beverages, including various types of coffee and tea, as well as light snacks.Responsibilities:Greet customers and take their ordersPrepare and serve hot and cold beverages...


  • Muscat, Muscat, Oman Marriott International Full time

    Job SummaryWe are seeking a Customer Service Representative - Spa to join our team at Marriott International. As a key member of our spa team, you will provide exceptional customer service, ensure efficient operations, and promote luxury experiences for our guests.Key Responsibilities:Schedule services for individuals and large groups using our advanced...


  • Muscat, Muscat, Oman Marriott International Full time

    We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...


  • Muscat, Muscat, Oman Azadea Group Full time

    Our TeamCultureAzadea Group is a dynamic and fast-paced work environment that requires our team members to be flexible and adaptable.We value innovation, creativity, and teamwork, and we are looking for a Sales Associate who shares these values.The successful candidate will be responsible for building strong relationships with our customers and colleagues,...


  • Muscat, Muscat, Oman AABS-Al Amal Business Solutions, FZE Full time

    Receptionist PositionWe are seeking a skilled and experienced Receptionist to join our team in Albania, Europe. As a Receptionist, you will be responsible for providing administrative support, managing daily tasks, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAnswering and transferring phone calls to employeesSorting and delivering...


  • Muscat, Muscat, Oman Midis Group Full time

    Job Description:The Retail Sales Executive will be responsible for driving sales growth, promoting customer service excellence, and maintaining a professional image of the store.Main Duties and Responsibilities:Sales and Customer Service: Utilize product knowledge and enhanced selling techniques to achieve monthly targets and deliver exceptional customer...


  • Muscat, Muscat, Oman iSTYLE Oman Full time

    Key ResponsibilitiesThe Retail Sales Executive is accountable for:Driving sales growth through effective product knowledge and communication with customers.Maintaining a clean and organized workspace, ensuring a seamless shopping experience for customers.Staying up-to-date on company initiatives, promotions, and new releases to effectively communicate with...


  • Muscat, Muscat, Oman Marriott International Full time

    About the RoleWe are seeking a skilled Spa Receptionist to join our team at Marriott International.The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.This role requires strong problem-solving skills, flexibility, and a passion for delivering exceptional customer...


  • Muscat, Muscat, Oman HONOR Full time

    Job DescriptionWe are seeking a Delivery and Service Manager to oversee our operations in the Oman market. The ideal candidate will have experience in both delivery and service sectors, ensuring high-quality service delivery and customer satisfaction.This position is based in Oman and requires a strong understanding of logistics and service operations.The...


  • Muscat, Muscat, Oman Beside Group Full time

    The ideal candidate will possess excellent communication and interpersonal skills to provide exceptional customer service at all times.About the Role:Responsible for achieving sales targets and meeting organizational objectives.Provide product information and maintain up-to-date knowledge on designs, trends, and availability.Qualifications:A minimum of one...


  • Muscat, Muscat, Oman Schneider Electric Full time

    Job OverviewWe are seeking an experienced Services Sales Manager to join our team in Oman. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base in the region.You will work closely with our customers to understand their needs and develop tailored solutions to meet their requirements.This is a...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Company OverviewMandarin Oriental Hotel Group is a renowned leader in the hospitality industry, with a portfolio of luxury hotels and residences located in prime destinations worldwide.The company is known for its commitment to excellence, innovative design, and exceptional service, creating unique and memorable experiences for guests.


  • Muscat, Muscat, Oman Al Naba Full time

    Assistant Manager - Soft Service (Facility Management)At Al Naba, we are seeking a highly skilled and experienced Assistant Manager to oversee our soft services operations.About the Role:This is an exceptional opportunity for a motivated and results-driven professional to join our team as Assistant Manager and contribute to delivering high-quality service to...


  • Muscat, Muscat, Oman Abroad Work Full time

    About UsWe are a bustling restaurant located in a vibrant city. Our mission is to provide exceptional dining experiences for our guests. As a Waiter/Waitress, you will play a crucial role in achieving this goal by providing top-notch service and creating a warm and welcoming atmosphere. Your responsibilities will include taking orders, serving food and...