
Hospitality Experience Expert
1 day ago
Role Description
The Hospitality Experience Expert is responsible for delivering exceptional experiences to our guests by promoting and selling spa services. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities
The Hospitality Experience Expert's key responsibilities include:
- Developing and implementing strategies to promote and sell spa services.
- Ensuring that guests have a seamless and enjoyable experience from check-in to check-out.
- Providing accurate and informative responses to guest inquiries about available services.
- Managing reservation software to ensure accurate and efficient management of guest reservations.
Requirements
- A high school diploma or equivalent is required; related work experience is not necessary.
- No supervisory experience is required.
- No special licenses or certifications are necessary.
About Marriott
At Marriott International, we are dedicated to providing exceptional hospitality experiences to our guests. Our commitment to excellence, diversity, and inclusion has earned us a reputation as a leader in the hotel industry.
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