Experience Designer

2 weeks ago

Ad Dakhiliyah, Oman beBee Careers Full time

As an Experience Designer, you will be responsible for creating unforgettable experiences for our guests. You will unlock new heights of hospitality excellence by supervising a team of dedicated guest service agents and ensuring they deliver personalized and attentive experiences.

Your Day-to-Day
  • Managing guest requests and preferences to ensure prompt and efficient resolution.
  • Collaborating with various departments to ensure seamless operations and exceed guest expectations.
  • Training and motivating staff to maintain our high standards of service excellence.
  • Implementing innovative strategies to enhance guest experience and build lasting relationships.
  • Assisting with administrative tasks and documentation to maintain accuracy and efficiency.

You will be a charismatic, detail-oriented professional with a passion for creating unique connections between guests and our hotel. If you have a minimum of 2 years' experience in a hotel guest service role and possess strong communication and interpersonal skills, we encourage you to apply.

Requirements
  • Minimum 2 years' experience in a hotel guest service role.
  • Strong communication and interpersonal skills to engage with guests and team members.
  • Exceptional problem-solving abilities to handle any guest-related concerns effectively.
  • Proven leadership skills to motivate and guide your team to success.
  • Attention to detail, ensuring the highest standard of service is consistently met.
  • Ability to work flexible shifts, including weekends and holidays.

We offer a competitive salary that rewards all your hard work, as well as a wide range of benefits designed to help you live your best work-life balance. Our wellbeing framework is committed to supporting your health, lifestyle, and workplace well-being.

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