Hotel Customer Service Agent

Mandarin Oriental Muscat is looking for a Guest Relation Agent to join our Guest Relations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...

About the RoleThis is an exciting opportunity to work as a Front Desk Agent where you will have the chance to develop your communication and problem-solving skills while delivering exceptional customer service.Key Responsibilities:Ensure that all guests receive a warm welcome and exceptional service throughout their stay.Maintain a thorough understanding of...

Key Responsibilities:Guest Services: Ensure prompt, courteous, and efficient service to all guests, achieving a high level of customer satisfaction through personalized service from arrival till departure.Room Preparation: Conduct in-room & hotel familiarization and assist guests in hotel activity inquiries/requests.Account Management: Process accounts from...

Job SummaryWe are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.ResponsibilitiesCheck-in/Check-out: Process guest arrivals and departures, handle check-in and check-out procedures, and manage...

Job SummaryThis role requires a professional with excellent interpersonal and problem-solving abilities to provide top-notch customer service to our guests. The ideal candidate will have prior experience working with Opera or a related system, fluency in English, and the ability to work well under pressure.Main ResponsibilitiesFront Desk Operations: Manage...

Guest Services AgentWe are seeking a skilled Guest Services Agent to join our team. In this role, you will be responsible for providing personalized service to our guests, ensuring their stay is comfortable and enjoyable.You will respond to guest inquiries and resolve any issues that may arise, demonstrating a proactive and customer-focused approach.You will...

Job Overview:We are seeking a highly skilled and motivated Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Main Responsibilities:Ensuring a high level of customer satisfaction through prompt, courteous, and efficient...

Customer Support AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing solutions in a timely and professional manner. You will also assist with administrative tasks and provide support with...

The Customer Service Agent role at our hotel involves providing exceptional service to guests through various touchpoints, including phone, email, and in-person interactions.Key Responsibilities:Process all customer inquiries and resolve issues in a timely and professional mannerProvide information about hotel services and amenitiesAssist with reservation...

About the Role:The Reservation Support Agent plays a vital role in handling client queries and resolving issues related to hotel reservations, excursions, and transfers. This position requires strong communication and problem-solving skills, as well as the ability to work under pressure and adapt to a dynamic environment.Key Responsibilities:Handle client...