Fiber Optics Specialist

This role involves working at the forefront of optical network technology, designing and implementing innovative solutions to drive business success. As a Resident Network Architect, you will be responsible for optimizing network performance, reducing downtime, and enhancing overall customer satisfaction.

Key responsibilities include serving as the primary technical point of contact for complex problem-solving in service delivery, conducting detailed analysis on signal impairments, modulation/demodulation techniques, and signal structures to enhance network performance, and leading small-scale projects focused on network integration and optimization.

You will work closely with cross-functional teams to address escalated issues and recommend serviceability improvements, leveraging your expertise in fiber optics and network design to shape service delivery that aligns with customer needs and expectations.

• Serve as the primary technical point of contact for complex problem-solving in service delivery, ensuring high customer satisfaction.
• Design and implement innovative solutions for optical network technologies.
• Conduct detailed analysis on signal impairments, modulation/demodulation techniques, and signal structures to enhance network performance.
• Lead small-scale projects focused on network integration and optimization within established timelines.

A Bachelor's degree in Engineering or Computer Science (Electrical or Computer Engineering preferred) is required, along with 3+ years of network integration and technical support experience with optical network technologies.