Assistant Operations Director

5 days ago


Muscat, Muscat, Oman MedNet Global Healthcare Solutions LLC Full time

About the Role

We are currently looking for an exceptional Assistant Operations Manager to join our team at MedNet Global Healthcare Solutions LLC. As a member of our operations team, you will be responsible for ensuring smooth operation by maintaining quality standards, supporting the implementation of strategic initiatives, and ensuring adherence to client TATs and SLAs.

Your key responsibilities will include:

  1. Supporting the annual strategic, operational, and financial planning process by collecting and analyzing data and generating detailed performance reports for internal review and client updates.
  2. Helping ensure compliance with Service Level Agreements (SLAs) and regulatory standards.
  3. Leading projects, ensuring timelines, budgets, and objectives are met.
  4. Monitoring departmental KPIs, client TATs, and SLA performance, and providing regular updates.
  5. Assisting in analyzing data for budget recommendations, resource planning, and cost-benefit analysis of operational investments.
  6. Supporting efficiency improvement and productivity enhancement initiatives.
  7. Operating under the strategic guidance of the Operations Manager while exercising independent judgment in day-to-day operations.

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