Technical Service Delivery Expert

1 day ago


Muscat, Muscat, Oman InfyStrat Technologies Full time
Job Description

We are seeking an experienced Technical Customer Service professional to join our team at InfyStrat Technologies. This role involves leading customer delivery engagements, providing escalation support for large scale solutions, and collaborating with internal stakeholders to showcase the value of Cisco services and solutions.

The ideal candidate will have a strong background in technical expertise, leadership capabilities, and insight for creation and sharing of intellectual capital. They should be able to actively mentor and develop others, drive customer technology transitions, and build customer simulations to resolve complex problems.

The selected candidate will also lead the creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer. Additionally, they will provide technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.

We are looking for a mid-senior level expert with 7+ years of experience in a technical field, preferably with a BS degree in CS/EE or equivalent. The candidate should have a CCIE (DC or Enterprise) certification and experience with Cisco Firepower is optional.



  • Muscat, Muscat, Oman Hyatt Hotels Corporation Full time

    About Our TeamWe are a dynamic and growing organization, committed to delivering exceptional guest experiences at Hyatt Hotels Corporation.Our team of experts works collaboratively to ensure seamless operations, and we are seeking a skilled Service Delivery Expert to join our ranks.In this role, you will be responsible for providing excellent and consistent...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    What You'll DoAs a Technical Customer Service professional, you will have the opportunity to make a significant impact on customer success and deliver exceptional service experiences. Your key responsibilities will include:Contribute effectively to customer problem resolution, innovation, and engineering effortsLead customer delivery engagements and provide...


  • Muscat, Muscat, Oman Digital Mall Full time

    About the Role: As an IT Service Delivery Expert, you will be responsible for implementing and maintaining CI/CD pipelines, designing and provisioning infrastructure resources, and implementing monitoring solutions.Responsibilities:Implementing and maintaining CI/CD pipelines to automate software build, testing, and deployment processes.Designing and...


  • Muscat, Muscat, Oman TeamPlus Staffing Solution Pvt Ltd Full time

    TeamPlus Staffing Solution Pvt Ltd is looking for an experienced Agile Product Delivery Expert to lead our Agile product-based delivery initiatives.As an Agile Product Delivery Expert, you will be responsible for driving Agile transformation in large IT organizations and having a deep understanding of Agile frameworks such as Scrum, Kanban, SAFe, or LeSS.You...


  • Muscat, Muscat, Oman Optasia Full time

    We are looking for an experienced Service Delivery Engineer to join our team at Optasia. As an Onsite Service Operations Engineer, you will play a crucial role in monitoring and restoring services related to the projects assigned to you.This is a challenging technical position that requires a self-motivated engineer with a wide range of technical experience,...


  • Muscat, Muscat, Oman John Wood Group PLC Full time

    Job OverviewAs a Sr Deskside Support Technician, you will play a vital role in delivering exceptional IT support to our clients.Deliver day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow).Provide support by telephone, email, and chat applications to ensure quick resolution of simple IT issues.Offer onsite support to...


  • Muscat, Muscat, Oman Yokogawa Electric Corporation Full time

    Service Expert Job OpportunityWe are seeking an experienced Yokogawa Service Expert to join our team at Yokogawa Electric Corporation. As a key member of our service team, you will be responsible for delivering high-quality services to our customers.The ideal candidate will have a strong background in process control systems, instrumentation, and electrical...


  • Muscat, Muscat, Oman OSI Systems, Inc. Full time

    Job Overview\We are seeking an experienced Field Service Engineer to join our team in Oman. This role offers a unique opportunity to work on cutting-edge technology solutions and contribute to the success of our organization.\About Us\As a leading provider of detection technology solutions, OSI Systems, Inc. has a proven track record of delivering...


  • Muscat, Muscat, Oman Abroad Work Full time

    Pursue a Rewarding Career as a Package Delivery ExpertAt Abroad Work, we are committed to providing exceptional delivery services to our clients in Muscat. As a Courier, you will play a crucial role in achieving this goal by delivering packages and important documents to various locations within the city.Key Responsibilities:Deliver packages and documents to...


  • Muscat, Muscat, Oman Apparel Group Full time

    We are committed to providing our customers with an outstanding experience. To achieve this goal, we need talented individuals who share our passion for delivering exceptional service. As a Service Delivery Associate, you will play a vital role in ensuring that our customers receive the highest level of service possible.Your Key Responsibilities Will...


  • Muscat, Muscat, Oman Optasia Full time

    At Optasia, we strive to deliver cutting-edge financial technology solutions to businesses worldwide. Our integrated platform offers scoring, financial decisioning, disbursement & collection services, enabling financial inclusion and responsible financing decision-making.We seek highly skilled professionals to join our team of innovators and experts in the...


  • Muscat, Muscat, Oman RAY International Group Full time

    About the RoleRAY International Group seeks a Technical Communication Expert to fill this critical position and contribute to the success of our organization.This mid-senior level role requires a strong background in electronics maintenance, communication systems, and network management.The selected candidate will be responsible for evaluating communication...


  • Muscat, Muscat, Oman NETS-International Group Full time

    About the RoleWe are seeking a highly experienced Delivery Engineering Specialist to join our team at NETS-International Group.The ideal candidate will have a strong background in delivery engineering and a proven track record of delivering high-quality solutions to customers. They will be responsible for leading technical teams, mentoring and developing...


  • Muscat, Muscat, Oman Harweel Integrated Full time

    Technical Systems Support and Sales ExpertJob Overview:We are seeking a skilled Technical Systems Support and Sales Expert to join our team. The ideal candidate will have experience in technical maintenance, pre-sales support, and sales.Responsibilities:Provide technical support to customers and internal teams.Maintain and repair electrical systems, CCTV,...


  • Muscat, Muscat, Oman Career Maker Bahrain Full time

    Collaboration and CommunicationCareer Maker Bahrain values effective communication and collaboration among team members. As a Project Engineer, you will interact closely with clients, contractors, and internal teams to ensure seamless project delivery.Your Roles and ResponsibilitiesProviding regular updates to the Project Manager on project status,...


  • Muscat, Muscat, Oman Marafiq - CUC Full time

    Job DescriptionWe are seeking an experienced Technical Asset Expert to lead our asset management efforts. As a key member of our team, you will be responsible for ensuring the effective management of assets throughout their lifecycle, including the development and implementation of strategies to optimize performance, minimize risks, and maximize value. The...


  • Muscat, Muscat, Oman NETS-International Group Full time

    About the RoleWe are seeking a highly experienced and skilled Technical Engineering Director to join our team at NETS-International Group.The ideal candidate will have a strong background in customer delivery engineering and a proven track record of leading technical teams. They will be responsible for delivering high-quality solutions to our customers,...


  • Muscat, Muscat, Oman Technical Center for Mechanical Services Full time

    Technical Center for Mechanical Services (TCMS) is a leading provider of mechanical services in Oman, specializing in BMW and MINI Cooper vehicles.Job SummaryWe are seeking a skilled Electrician to join our team in Muscat. As an Electrician at TCMS, you will be responsible for conducting electrical diagnostics and repairs on BMW and MINI Cooper...


  • Muscat, Muscat, Oman Digital Mall Full time

    Digital Mall OverviewWe're seeking a technical support specialist to provide top-notch assistance to our customers. In this role, you'll be responsible for troubleshooting technical issues, answering questions, and ensuring a seamless experience using our online marketplace and ecommerce platform.Key ResponsibilitiesDeliver exceptional technical support via...


  • Muscat, Muscat, Oman Digital Mall Full time

    About Digital Mall's Technical Support Specialist RoleJob OverviewWe're looking for a skilled Technical Support Specialist to join our team in Oman. As the friendly voice and problem-solving hero, you'll provide exceptional technical support via phone, email, and chat to ensure a smooth and positive experience for our customers using our online marketplace...