Guest Services Coordinator

1 day ago


Muscat, Muscat, Oman beBee Careers Full time

Do you enjoy working in a fast-paced environment and delivering exceptional customer service? Are you proficient in using computerized Front Office systems such as Opera PMS?

We are seeking a skilled and dedicated Front Desk Agent to join our team. As a Front Desk Agent, you will play a critical role in ensuring that our guests have an exceptional stay with us. Your primary responsibility will be to provide top-notch customer service, which includes greeting guests warmly, responding to their inquiries, and resolving any issues they may encounter during their stay.

Your key responsibilities will include:

  • Ensuring prompt, courteous, and efficient service to all guests
  • Processing accounts accurately and efficiently
  • Dealing with guest complaints and feedback in a professional manner

Fundamental Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Fluency in English; additional languages are a plus

Desirable Qualifications:

  • Prior experience working with Opera or a related system
  • Experience in the hospitality industry is an asset

We offer a dynamic and supportive work environment where you can develop your skills and advance your career. If you are passionate about delivering exceptional customer service and have a strong desire to grow with our organization, we encourage you to apply for this exciting opportunity.



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