Payment Solutions Expert

2 days ago


Muscat, Muscat, Oman PayTech Group Full time
Role Responsibilities

The Card Portfolio Growth Specialist will focus on enhancing the customer experience throughout the customer lifecycle. Key responsibilities include:

  • Focusing on improving customer engagement & loyalty by identifying pain-points and implementing initiatives.
  • Regularly assessing the performance of the credit card portfolio, analyzing usage patterns, evaluating profitability, monitoring customer feedback and identifying areas for improvement.
  • Working closely with relevant teams to evolve KPIs and performance dashboards aligned to strategic business objectives.

Essential Skills

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with stakeholders across multiple departments.


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