Guest Experience Champion

6 days ago


Dibba Al Bayah, Oman beBee Careers Full time
Guest Experience Coordinator

Elevating Guest Satisfaction through Operational Excellence

This role involves ensuring that all excursions and activities inside and outside the resort are conducted in a safe and efficient manner, providing a high standard of service to guests.

  • You will be responsible for delivering an exceptional guest experience from arrival to departure.
  • Ensuring that Experiences hosts deliver exceptional service, exceeding guest expectations, is essential.
  • Collaborating with Front Office, F&B, and other departments to meet guest needs and oversee the smooth operation of guest experiences is critical.

The Guest Experience Coordinator will have thorough knowledge of all resort facilities and services, understand policies on reservations and no-shows, and determine activity rates based on resort selling tactics.

This position requires interacting professionally, courteously, and positively with guests and hosts, proactively seeking feedback.


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