Client Services Representative

3 days ago

Muscat, Muscat, Oman beBee Careers Full time

As a Frontline Customer Service Agent, you will play a critical role in delivering exceptional customer experiences and ensuring customer satisfaction. This is an exciting opportunity to develop your skills, learn from experienced colleagues, and contribute to the success of our organization.

Main Responsibilities:

  • Providing world-class customer service through multiple channels (phone, email, chat)
  • Collaborating with internal teams to resolve complex customer issues
  • Developing a deep understanding of customer needs and preferences

We are seeking a highly motivated individual who can bring a positive attitude, enthusiasm, and a commitment to excellence to this role.

Requirements

• Interpersonal skills and communication abilities

• Customer satisfaction and support experience

• Strong customer service background

• Excellent written and verbal communication skills

• Ability to multitask and work well in a team

• Previous experience in a customer-facing role is a plus

• High school diploma or equivalent required

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