Service Staff Member

9 hours ago


Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time
About the Role

This Service Staff Member position is an excellent opportunity for a motivated and enthusiastic individual to join our team at Wyndham Hotels & Resorts EMEA. As a key member of our front-of-house staff, you will play a vital role in delivering exceptional customer service and contributing to the success of our restaurant.

Key Responsibilities
  1. Setting the Scene: Prepare tables, polish cutlery, and maintain the cleanliness of all areas within the restaurant.
  2. Stock Management: Monitor stock levels and notify the relevant teams of any shortages to ensure seamless delivery of services.
  3. Issue Resolution: Follow established reporting procedures when faced with any issues or concerns, providing clear and concise updates to management.
  4. Culinary Excellence: Collaborate with the kitchen team to deliver consistently high-quality food and beverage orders in a timely manner.
  5. Adherence to Regulations: Maintain a safe working environment by adhering to hotel security, fire regulations, and all health and safety legislation.
  6. Taking Orders: Engage with guests, explain menu options, and provide expert advice to guide their decision-making.
  7. Kitchen Communication: Clearly convey orders to the kitchen team, taking into account any special requests from guests.
Minimum Requirements
  1. Experience: Ideally, you should have at least 2 years' experience in a similar role within the hospitality industry.
  2. FH Knowledge: Demonstrate a solid understanding of food hygiene regulations and practices.
  3. Cash Handling Experience: Possess previous experience with cash handling and financial transactions.


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