Sales and Partnership Growth Executive
2 days ago
OSOS LLC is a leading provider of innovative ERP and software business applications. We empower businesses to optimize their operations and drive growth. Our team is seeking a highly skilled Sales Specialist to join us.
Job DescriptionThis role requires expertise in selling technology solutions, strategic thinking, and a customer-centric approach. The ideal candidate will focus on driving sales for ERP and software products, managing client relationships, and ensuring seamless contract renewals and customer succession planning.
Key Responsibilities- Sales and Business Development:
- Identify and pursue new sales opportunities to meet and exceed revenue targets.
- Build and maintain a robust sales pipeline through prospecting, networking, and customer engagement.
- Customer Relationship Management:
- Develop and nurture long-term relationships with clients to ensure customer satisfaction and loyalty.
- Act as a primary point of contact for customer inquiries, providing timely and effective solutions.
- Renewal Handling:
- Proactively manage contract renewals, ensuring timely communication and negotiation to retain customers.
- Identify opportunities to upsell and cross-sell during the renewal process to maximize customer value.
- Customer Succession Planning:
- Strategize and implement succession plans to ensure business continuity in client accounts.
- Collaborate with internal teams to provide a smooth transition for customers, addressing potential challenges effectively.
- Market Research and Insights:
- Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and threats.
- Provide feedback to the marketing and product teams for continuous improvement.
- Reporting and Documentation:
- Maintain accurate records of customer interactions, sales activities, and contract renewals in CRM systems.
- Prepare and present regular sales performance reports to management.
- Bachelor's degree in business, marketing, or a related field.
- 1+ years of experience in sales, account management, or a similar role.
- Proven track record of meeting or exceeding sales targets.
- Strong negotiation, communication, and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
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