Hotel Server

6 days ago


Muscat, Muscat, Oman beBee Careers Full time
Hotel Service Professional

Maintain a clean and presentable uniform, demonstrating professional appearance and hygiene standards. Complete mise en place shift to shift and during service for efficient service delivery. Have full knowledge of the menu and wine list to respond to guest requests satisfactorily.

Greet guests and establish rapport to ensure satisfaction. Keep the restaurant clean and in appropriate order at all times. Assist and prepare all VIP amenities in compliance with our Legendary Quality Standards.

Perform service steps to ensure guest satisfaction and compliance with our Legendary Quality Standards. Present all dishes according to hotel standards and food & beverage specifications. Deliver service in a friendly, courteous, and efficient manner according to hotel standards and guest requirements.

Upsell services and products to enhance guest experience and generate increased revenue. Perform billing tasks according to hotel service standards and cashiering policies. Report any guest comments or complaints to the manager on duty in In Room Dining for prompt corrective action.

Clear tables and trays efficiently to maintain rotation of silver, china, and glassware. Count linen on a rota basis. Cooperate with colleagues and provide practical support.

This position requires strong communication and interpersonal skills to effectively interact with guests and colleagues. The successful candidate will be responsible for maintaining a high level of customer satisfaction by providing exceptional service in a fast-paced environment.


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