Restaurant Operations Manager

2 weeks ago


Sohar, Al Batinah North, Oman Alliance International Consulting Firm Full time

Job Description:

Our ideal candidate will possess excellent leadership skills, with a proven track record of successfully managing day-to-day operations in a fast-paced food service environment.

Key Responsibilities:

  • Oversee the management of all outlet operations to ensure exceptional customer service and maximum efficiency.
  • Directly supervise and mentor assigned personnel, focusing on their professional development and performance improvement.
  • Develop and implement effective training programs for new hires and existing staff members, emphasizing safety protocols, food preparation techniques, and customer service standards.
  • Collaborate with internal stakeholders to maintain high-quality standards, control costs, and drive business growth.
  • Manage scheduling, inventory, and supply chain logistics to optimize resource allocation and minimize waste.
  • Implement corrective actions when necessary, addressing employee performance issues or customer complaints promptly and professionally.

Requirements:

  • Bachelor's degree in a relevant field, such as hospitality, business administration, or culinary arts.
  • A minimum of 3 years' experience in a senior management role within the food service industry.
  • Proven track record of success in leading teams, driving sales growth, and improving operational efficiency.
  • Strong analytical, problem-solving, and communication skills, with the ability to work effectively in a dynamic environment.
  • Ability to maintain confidentiality and handle sensitive information discreetly.

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