Quality Assurance Specialist

2 days ago


Salalah, Dhofar, Oman beBee Careers Full time
About the Role

We are seeking a dedicated professional to join our team as a Learning and Quality Manager.

In this role, you will be responsible for designing, implementing, and evaluating training programs to enhance the skills and knowledge of our team members.

You will work closely with department heads to identify training needs and provide support for staff development, ensuring that our services meet and exceed guest expectations.

  • Key Responsibilities:
  • Develop and maintain quality assurance protocols to monitor guest satisfaction.
  • Collaborate with department heads to identify training needs and provide support for staff development.
  • Design and implement training programs to enhance the skills and knowledge of our team members.
  • Monitor the effectiveness of training programs through regular assessments and feedback.
  • Evaluate training processes to ensure compliance with health, safety, and legal requirements.
  • Identify areas for improvement in the guest journey and develop initiatives to elevate overall satisfaction.


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