Chief System Administrator

3 days ago

Muscat, Muscat, Oman beBeeITSpecialist Full time 4,500 - 6,500
Technical Support Specialist

We are excited to announce the opening of a new hotel, where we are looking for a highly skilled and dedicated Technical Support Specialist to join our team.

This is an exceptional opportunity to be part of a dynamic pre-opening team where your expertise, energy, and commitment will shape the hotel's culture and guest experience from day one. Whether you're looking to grow your career or take on a new challenge, this role offers a collaborative environment, strong development opportunities, and the chance to work with cutting-edge technology.

  • Key Responsibilities:
  • Provide technical support for all hotel systems, including Property Management Systems (PMS), Point of Sale (POS), telephone systems, CCTV, Wi-Fi, and other hotel-specific software and hardware.
  • Install, configure, maintain, and troubleshoot hardware and software applications.
  • Ensure reliable operation and uptime of hotel networks, internet services, and server infrastructure.
  • Support and train staff in the use of hotel systems and software.
  • Monitor system performance, perform backups, and implement data recovery strategies.
  • Ensure IT security and compliance with regulatory requirements, including antivirus protection, firewall management, and data protection protocols.
  • Maintain up-to-date documentation for all systems, configurations, licenses, and support procedures.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of IT support experience, preferably within the hotel or hospitality industry.
  • Strong understanding of Windows and Linux operating systems, networks, and server management.
  • Hands-on experience with PMS and POS systems.
  • Good knowledge of IT security, backup systems, and data privacy practices.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • The chance to work with cutting-edge technology.

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