
Biomedical Equipment Specialist
23 hours ago
Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in various markets.
Job OverviewThe Service Technician will be accountable for delivering exceptional customer service and technical support by providing end-user service performance in critical 24x7 environments.
Key Responsibilities- Adhere to all relevant policies and procedures.
- Plan and execute regular preventive maintenance to meet Health Authority and Quality Control standards.
- Ensure timely completion of preventive maintenance tasks for all equipment.
- Install products as trained, arranging pre-installation requirements when necessary.
- Evaluate machine installations to prevent issues.
- Address breakdown calls promptly, performing corrective actions in a timely manner.
- Coordinate deliveries of spare parts received in a timely fashion.
- Attend scheduled training sessions or requirements.
- Submit weekly reports on time.
- Assist the service coordinator in preparing Health Authority and Quality Control documents for new installations.
- Update the instrument database with the service coordinator.
- Collaborate with the sales team regarding technical information and site visits.
- Share relevant sales leads with the sales team.
- Submit weekly reports to the line manager.
- Education: Diploma in Biomedical Engineering (or relevant).
- Experience: 2+ years of experience related to the biomedical field.
- Job-Specific Skills: Excellent communication skills, good English proficiency, time management skills, problem-solving abilities, computer skills in Microsoft Office, and customer-centric personality.
- Additional Details: The candidate will be based in Oman and must hold a valid driving license.
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