
Healthcare Infrastructure Technician
19 hours ago
We seek an experienced Service Technician to join our team at Zahrawi Group, a leading company in the GCC Healthcare Industry.
About the PositionThis role requires providing exceptional customer service and technical support in dynamic 24x7 environments.
Key Responsibilities- Adhere to all relevant policies and procedures.
- Routine inspections and maintenance tasks are executed in accordance with Health Authority and Quality Control standards.
- All preventive maintenance tasks must be completed in a timely manner.
- Product installations are performed as trained, considering pre-installation requirements where necessary.
- Immediate response to breakdown calls ensures swift corrective actions.
- Spares part deliveries are coordinated to minimize downtime.
- Ongoing training opportunities are pursued to enhance expertise.
- Weekly reports are submitted on time.
- Collaboration with the service coordinator on documentation preparation for new installations.
- Instrument databases are maintained accurately.
- Closely collaborate with the sales team to address technical questions and coordinate site visits.
- Valuable insights are shared with the sales team.
- Education: Diploma in Biomedical Engineering or relevant field.
- Experience: At least 2 years of experience in the biomedical sector.
- Key Skills: Strong communication skills, excellent English proficiency, efficient time management, problem-solving, computer skills in MS Office, and customer-oriented attitude.
- Additional Requirements: Valid driver's license and located in Oman.
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