Healthcare Infrastructure Technician

19 hours ago


Muscat, Muscat, Oman Zahrawi Group Full time

We seek an experienced Service Technician to join our team at Zahrawi Group, a leading company in the GCC Healthcare Industry.

About the Position

This role requires providing exceptional customer service and technical support in dynamic 24x7 environments.

Key Responsibilities
  • Adhere to all relevant policies and procedures.
Equipment Maintenance
  • Routine inspections and maintenance tasks are executed in accordance with Health Authority and Quality Control standards.
  • All preventive maintenance tasks must be completed in a timely manner.
  • Product installations are performed as trained, considering pre-installation requirements where necessary.
Equipment Breakdowns
  • Immediate response to breakdown calls ensures swift corrective actions.
  • Spares part deliveries are coordinated to minimize downtime.
Training and Support
  • Ongoing training opportunities are pursued to enhance expertise.
Administrative Tasks
  • Weekly reports are submitted on time.
  • Collaboration with the service coordinator on documentation preparation for new installations.
  • Instrument databases are maintained accurately.
  • Closely collaborate with the sales team to address technical questions and coordinate site visits.
  • Valuable insights are shared with the sales team.
Requirements and Qualifications
  • Education: Diploma in Biomedical Engineering or relevant field.
  • Experience: At least 2 years of experience in the biomedical sector.
  • Key Skills: Strong communication skills, excellent English proficiency, efficient time management, problem-solving, computer skills in MS Office, and customer-oriented attitude.
  • Additional Requirements: Valid driver's license and located in Oman.


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