
Customer Service Specialist
2 days ago
We are seeking a highly skilled customer service professional to join our team in providing exceptional support to clients and internal stakeholders.
The ideal candidate will possess extensive experience in sales and customer care, with a minimum of five years.
This role offers an exciting opportunity for a dynamic individual to develop their skills and contribute to the success of our organization.
Main Responsibilities- Provide assistance with customer inquiries and concerns via various communication channels.
- Manage and organize files and documents efficiently, ensuring seamless collaboration within the team.
- Offer proactive support with projects and daily tasks as needed, contributing to the achievement of business objectives.
- Develop strong relationships with clients and colleagues, fostering a culture of excellent customer service and teamwork.
- A willingness to learn and adapt to new challenges is essential, with a growth mindset that drives continuous improvement.
- Excellent verbal and written communication skills are necessary for effective collaboration and client interaction.
- Strong organizational and responsibility skills are required to manage competing priorities and meet deadlines.
- Familiarity with basic computer tools is a plus, enhancing productivity and efficiency.
- A transportation allowance is provided to support employees' mobility and convenience.
- A meal allowance is offered to promote work-life balance and well-being.
- Medical assistance is available to ensure employees' physical and mental health.
- Ongoing training and growth opportunities are available for continuous development and career advancement.
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