Luxury Hotel Guest Experience Manager

Business LeadershipAs the primary strategic business leader of the hotel, the General Manager is accountable for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. This role requires a deep understanding of the hospitality industry and the ability to develop and...

Mandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...

Mandarin Oriental Muscat is looking for a Guest Relation Agent to join our Guest Relations team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner...

Key RequirementsBachelor's degree in Hospitality, Hotel Management, or a related field is required.A minimum of 1-3 years of experience in high-end dining establishments, with expertise in luxury service standards and protocols.About the RoleAs a dedicated and skilled Server, you will be responsible for delivering exceptional customer service to our...

Exceptional Service ExperienceBachelor's degree in Hotel Management or Arts is preferred, but any graduation will be considered. Nationality-wise, we welcome Arab nationals, European nationals, CIS nationals, and Filipino candidates. Female applicants are encouraged to apply. We offer accommodation and transportation benefits.Key ResponsibilitiesAnticipate...

Operations Director - Luxury HotelA senior role for an experienced leader to drive operational excellence in a luxury hotel setting.We are looking for a highly skilled Operations Director to join our team at Mandarin Oriental Muscat. As a seasoned professional, you will be responsible for translating strategies into operational success, taking charge of the...

As an Assistant Lounge Manager, you will be responsible for:Overseeing daily operations to ensure seamless service and guest satisfaction.Managing VIP and diplomatic clientele with discretion and excellence.Driving revenue through upselling, promotions, and guest engagement.Maintaining high standards of quality, presentation, and ambiance.Leading by example...

**Guest Experience Coordinator**About the RoleWe are seeking a highly skilled and experienced Guest Experience Coordinator to join our team. As a concierge, you will be responsible for ensuring that our guests and residents receive exceptional service and support.Main Responsibilities:Work efficiently with all departments to ensure the full satisfaction of...

Job Title: Guest Experience SpecialistAbout the RoleIn this critical position, you will be responsible for creating memorable experiences for our guests through exceptional service delivery. As a guest experience specialist, you will work closely with the kitchen and other departments to ensure seamless service execution and exceed guest expectations.Your...

Hotel Ambassador">As a Hotel Ambassador, you will be the face of our hotel, welcoming guests and making them feel at home. Your exceptional communication skills, warm smile, and genuine interest in helping others will set us apart from other hotels.Responsibilities:Welcome guests warmly, listen to their needs, and respond thoughtfully.Manage cash...