Customer Loyalty Program Strategist

20 hours ago


Muscat, Muscat, Oman G-NIUS Full time

We are seeking a Customer Loyalty Program Strategist at G-NIUS to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. As a key member of our team, you will be responsible for developing and implementing comprehensive loyalty programs that align with our business goals.

The ideal candidate will have expertise in automation, database management, and data-driven decision-making. They will also possess strong leadership skills, including conflict resolution, leading change, fostering development, and inspiring teams. Additionally, they should have achievement-driven, decisive, and customer-focused behavioral traits.

Key Responsibilities

  • Develop and implement comprehensive loyalty and retention programs that align with business goals.
  • Utilize customer data insights to create targeted incentives, rewards, and personalized experiences.
  • Work closely with the CVM team to enhance personalization and optimize customer engagement.
  • Monitor customer retention metrics, program participation, and ROI to measure effectiveness.

Benefits

Salary and benefits to be discussed.



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