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Customer Experience Specialist

3 weeks ago

Muscat, Muscat, Oman beBeeGuestServices Full time 1,300 - 15,600

Highly Skilled Guest Services Professional Wanted

We are seeking a highly skilled and customer-focused individual to provide exceptional service to our guests in Muscat, Oman. The ideal candidate will be responsible for ensuring the comfort and satisfaction of our guests throughout their stay.

  • Greet guests upon arrival and assist them with check-in process
  • Provide personalized recommendations and information about local attractions, restaurants, and events
  • Arrange transportation, reservations, and special requests for guests
  • Handle guest inquiries and complaints promptly and professionally
  • Maintain a clean and organized lobby area
  • Assist with luggage handling and storage
  • Coordinate with other hotel departments to ensure smooth operations
  • Adhere to all hotel policies and procedures

To be successful in this role, you should possess excellent communication skills, a strong interpersonal style, and the ability to multitask in a fast-paced environment. You should also have knowledge of local attractions, restaurants, and events, as well as strong organizational skills.

In return for your hard work and dedication, we offer a competitive salary, accommodation provided, and visa sponsorship available. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Please apply with your updated CV.