Technical Lead

6 days ago


Muscat, Muscat, Oman TAT IT Technolgies Full time

About the Role

The successful candidate will be responsible for providing support to the business and operations customers by investigating, troubleshooting, and resolving issues across multiple channels limited to test systems only.

Key Accountabilities
  • Provide support to the business and operations customers by investigating, troubleshooting, and resolving issues across multiple channels limited to test systems only.
  • Manage, prioritize, and respond to issues, inquiries, and escalations.
  • Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner.
  • Provide insights, suggestions, and feedback to managers and leads.

Analysis, review, and advice for end-to-end integrations. Dedicated support to finalize the BRD and design specifications FS with the team in Business Analysis/Pre-development Phase.

Test Setup
  • Prepare Test Setup buildup document which will become the basis for later on production setup buildup, which should contain:
  • Hardware Requirement, Software Requirement, Software patches/updates detail & Setup.
  • Smooth handing over of the production environment to the operations department.
  • Hands-on knowledge on Oracle PL/SQL is a must.

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