
Customer Delivery Engineering Technical Lead
2 days ago
About the Role:
We are looking for a seasoned Customer Delivery Engineering Technical Leader who can lead our customer delivery engagements and provide escalation support for large-scale solutions and complex issues.
Responsibilities:
- Provide technical expertise and guidance to resolve complex customer problems.
- Lead the creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
- Collaborate with cross-functional teams to showcase the value of Cisco services and solutions to customers.
- Build customer simulations to resolve/validate complex problems and compatibility issues.
Requirements:
- 8+ years of experience in a technical field.
- CCIE (DC or Enterprise) certification.
- Optional: Experience with Cisco Firepower.
Benefits:
This role offers a range of benefits, including professional growth opportunities and a dynamic work environment.
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