Customer Support Professional

2 weeks ago

Sohar, Al Batinah North, Oman beBee Careers Full time
Job Description:
As a Customer Support Officer, you will play a crucial role in ensuring timely and correct processing of sales invoicing/orders. You will be responsible for coordinating with the stores for enquiry, location and update of finished goods inventory for processing sales orders. Additionally, you will ensure timely follow-up with the clients for payments and update the same on a regular basis.

Main Responsibilities:
  • Ensure timely receipt of sales plan from the S&M team and cross-check with orders already received.
  • Responsible for providing customer services support after confirming the order from the marketing staff.
  • Coordinate with the stores for enquiry, location and update of finished goods inventory for processing sales orders.
  • Responsible to coordinate with the logistics/stores for generating proper logistics/shipment documentation.
  • Responsible to create and forward the planning sheet to the Head -Commercial.

Requirements:
  • Degree/Diploma preferably in Business Administration.
  • Excellent written and verbal communication skills in Arabic & English.
  • Good organization skills.
  • Able to multitask multiple projects.
  • Good knowledge of MS-Office.

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