Luxury Guest Services Ambassador

2 days ago


Muscat, Muscat, Oman beBee Careers Full time
Role Overview

The Concierge is a key member of our Residences team, responsible for delivering exceptional service to guests and residents. This role requires strong communication skills, attention to detail, and the ability to work efficiently with various departments.

">Duties and Responsibilities
  • Collaborate with all departments to ensure seamless service delivery to both guests and residents.
  • Maintain accurate records of requests and tasks, ensuring timely communication with colleagues and management.
  • Provide detailed information on services such as dining reservations, travel arrangements, and other guest needs.
  • Assist residents with obtaining services related to their apartments, in accordance with lease agreements.
  • Greet guests, residents, and visitors warmly, maintaining a professional demeanor at all times.

To excel in this role, you will need to possess excellent problem-solving skills, a proactive approach, and a commitment to delivering outstanding customer experiences.

">About You

We are seeking an individual who shares our passion for delivering exceptional service. As a successful Concierge, you will be able to work effectively under pressure, think critically, and maintain a positive attitude in challenging situations.

">Our Commitment to You
  • We invest in your growth and development through unique learning programmes tailored to your career stage.
  • You can enjoy complimentary nights and attractive room rates at any Mandarin Oriental property worldwide through our MOstay programme.
  • Our Health & Colleague Wellness initiatives support your well-being, offering a range of benefits and wellness programmes globally.
  • We recognize your commitment with different retirement plans depending on your length of service and role.


  • Muscat, Muscat, Oman beBee Careers Full time

    Customer Service AmbassadorWe are seeking a Customer Service Ambassador to join our team. In this role, you will be the face of our organization, interacting with guests and providing exceptional service. You will be responsible for greeting guests, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities...

  • Hotel Ambassador

    2 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    Guest Service AmbassadorWe are looking for a Guest Service Ambassador to represent our brand and provide exceptional service to our guests. This role involves being the face of the hotel, greeting guests, and ensuring their needs are met throughout their stay.Being an ambassador of the hotel, both being actively engaging with guests and with...

  • Service Ambassador

    3 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    Job Title: Service AmbassadorWe are seeking a highly motivated and enthusiastic Service Ambassador to join our team in Oman - Muscat.Job Description:This role involves providing exceptional service to guests in a five-star hotel environment. The successful candidate will have excellent communication and interpersonal skills, able to work effectively in a...


  • Muscat, Muscat, Oman beBee Careers Full time

    Mandarin Oriental Muscat is seeking a Guest Relations Agent to enhance the guest experience.About the RoleThis role invites applicants who thrive in a collaborative team environment, demonstrating integrity and respect while acting responsibly.Main Responsibilities:Create memorable experiences for guests that exceed expectations.Perform a range of duties...


  • Muscat, Muscat, Oman beBee Careers Full time

    CXG is a global customer experience agency servicing premium and luxury brands.We help brands reach profitable growth by turning transactional moments into relationships and emotional experiences.DescriptionIf you are a premium or luxury brand shopper or fan, we are interested in your opinion.As a CXG Evaluator, you will conduct discreet evaluations of your...


  • Muscat, Muscat, Oman beBee Careers Full time

    Customer Care SpecialistResponsible for assigned Front Office duties as well as taking care of our guests in the most courteous manner by offering solutions in cooperation with all departments while always maintaining highest guest satisfaction levels to the standard of the hotel.The Front Office Agent will perform duties of all functions within the Front...

  • Front Desk Ambassador

    23 hours ago


    Muscat, Muscat, Oman beBee Careers Full time

    Front Desk AmbassadorWe are looking for a friendly and welcoming Front Desk Ambassador to join our team. In this role, you will be responsible for delivering exceptional guest experiences through personalized service and attention to detail.You will be the first point of contact for guests, responding to their inquiries and resolving any issues that may...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...


  • Muscat, Muscat, Oman beBee Careers Full time

    Guest Relations SupervisorThis role offers a unique opportunity to provide exceptional guest experiences and contribute to the success of our luxury hotel. The Guest Relations Supervisor is responsible for supervising the Guest Relation team, ensuring that guests receive the highest level of service and satisfaction.The ideal candidate will possess excellent...


  • Muscat, Muscat, Oman beBee Careers Full time

    Are you a detail-oriented and efficient individual with exceptional communication skills?We are seeking a skilled Concierge to join our team, responsible for delivering outstanding service to our residents and guests.Key Responsibilities:Provide exceptional customer service, ensuring the full satisfaction of both guests and residents at all times.Assist...