
Cafe Operations Manager
4 days ago
We are seeking a skilled and experienced cafe manager to oversee the daily operations of our Treat Cafe.
- Manage staff scheduling, training, and performance evaluation.
- Coordinate with vendors and suppliers to ensure timely delivery of products and services.
- Maintain accurate financial records and analyze sales data to inform business decisions.
- Develop and implement strategies to improve customer satisfaction and loyalty.
The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a proven track record of success in cafe management.
Key Responsibilities- Staff Management: Schedule, train, and evaluate staff performance to ensure excellent customer service.
- Vendor Coordination: Develop and maintain relationships with vendors and suppliers to ensure timely delivery of products and services.
- Financial Management: Maintain accurate financial records, including sales data, revenue, and expenses.
- Customer Service: Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
- Degree in Hospitality Management or related field.
- Minimum 3 years experience as a cafe manager in a 4-5 star hotel.
- Fluent English language skills (speaking, reading, writing).
- Good knowledge of Microsoft Office and Micros operating systems.
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