Cafe Operations Manager

4 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Overview

We are seeking a skilled and experienced cafe manager to oversee the daily operations of our Treat Cafe.

  • Manage staff scheduling, training, and performance evaluation.
  • Coordinate with vendors and suppliers to ensure timely delivery of products and services.
  • Maintain accurate financial records and analyze sales data to inform business decisions.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a proven track record of success in cafe management.

Key Responsibilities
  1. Staff Management: Schedule, train, and evaluate staff performance to ensure excellent customer service.
  2. Vendor Coordination: Develop and maintain relationships with vendors and suppliers to ensure timely delivery of products and services.
  3. Financial Management: Maintain accurate financial records, including sales data, revenue, and expenses.
  4. Customer Service: Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • Degree in Hospitality Management or related field.
  • Minimum 3 years experience as a cafe manager in a 4-5 star hotel.
  • Fluent English language skills (speaking, reading, writing).
  • Good knowledge of Microsoft Office and Micros operating systems.


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