
Telecommunications Operator
2 weeks ago
We are seeking a highly skilled and experienced Call Centre Agent to join our team. The successful candidate will be responsible for handling customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions.
Main Duties:
- To answer incoming calls from customers, respond to their inquiries and resolve their issues in a timely and professional manner.
- To handle customer complaints in a polite and courteous manner, escalating complex issues to the relevant department where necessary.
- To maintain accurate records of customer interactions, updating the database as required.
- To participate in training sessions to enhance product knowledge and improve overall performance.
Qualifications:
- Bachelor's degree.
- Minimum 2 years experience in a call centre environment.
- Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
- Legally permitted to work in the country of operations.
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Telecommunications Strategist
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Network Operations Technician
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Operations Manager
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Computer Systems Maintenance Engineer
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IT Support Specialist
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeAbout the JobWe are seeking an experienced professional to manage our IT operations and maintenance. The successful candidate will have a strong background in telecommunications or computer operations and maintenance, as well as excellent problem-solving skills.
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Senior Network Operations Manager
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IM&T Operation Technician
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Telecom Network Operations Expert
1 day ago
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NOC Operations Specialist
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Head of IT Infrastructure
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