
Customer Service Representative
3 days ago
We are seeking a highly organized Host or Hostess to provide exceptional customer service and manage the front-of-house operations. As a Host or Hostess, you will be responsible for greeting guests, managing reservations, and ensuring a seamless dining experience.
Responsibilities:
- Accommodate guests with special requests, such as birthday celebrations or anniversary dinners.
- Ensure accurate wait times and keep guests informed about estimated wait times.
- Coordinate with wait staff to ensure efficient table assignments and minimize wait times.
- Maintain a clean and organized reception area, adhering to health and safety regulations.
Qualifications:
- Prior experience as a Hostess in a high-volume restaurant environment.
- Ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Familiarity with hospitality software and technology, including reservation systems and point-of-sale terminals.
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