Senior Supply Chain Operations Specialist

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

Job Title: Business Operations Manager

  • Main Responsibilities:

  • Stakeholder Engagement and Coordination:
    • Manage stakeholder engagement with various parties including banks, NBFCs, anchor corporates, SME suppliers, and internal teams.

  • Platform Deployment and Support:
    • Oversee platform deployment, initial support, updates, ticketing, and issue resolution with tech/cloud providers.

  • Business Requirements and Technical Liaison:
    • Gather business requirements from stakeholders; coordinate with technical teams for implementation, customization, and timely delivery.

  • Client Onboarding and KYC:
    • Support SMEs and anchor clients with onboarding, documentation, and compliance processes.

  • User Training and Adoption:
    • Provide product training for all user types (makers, checkers, approvers); drive adoption and collect feedback.

  • Internal Business Support:
    • Support business teams in operational and platform-related coordination.

  • Process Optimization:
    • Identify bottlenecks, propose operational improvements, and drive efficiency in platform use.

  • Regulatory Compliance:
    • Ensure adherence to regulatory standards across platform operations and client interactions.

Key Requirements:

  • Candidate Profile:
    • A minimum of 3 years of experience in business analysis, fintech operations, or platform management in the banking, NBFC, or supply chain finance sectors.
  • Technical Skills:
    • Strong understanding of fintech platforms and SCF workflows
    • L1 support & ticketing systems
    • Project coordination across tech and business teams
  • Soft Skills:
    • Excellent communication and stakeholder engagement skills
    • Client-first approach with problem-solving mindset
    • Strong training and documentation abilities

Qualifications:

  • Bachelor's or Master's degree in Finance, Information Systems, or a relevant field.

Notes:

  • We are hiring for a role based in Oman.
  • Candidates with relevant fintech/supply chain finance experience will be considered.
  • Only applications with an updated resume will be considered.
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