Technical Support Engineer

4 days ago


Muscat, Muscat, Oman Zoomlion Full time

Technical Support Job

We are looking for a skilled Technical Support Engineer to join our team at Zoomlion. In this role, you will provide technical assistance to customers, responding to their queries and resolving any issues they may have with our heavy equipment machinery.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues via phone, email, or in-person.
  • Provide on-site support and maintenance services to ensure smooth operation of equipment.
  • Collaborate with colleagues to troubleshoot complex problems and develop effective solutions.
  • Ensure all work is conducted safely and in accordance with regulatory requirements.
  • Conduct regular maintenance checks to identify potential issues and recommend repairs or maintenance.
  • Develop and maintain accurate records of service activities and equipment performance.
  • Communicate with customers to understand their needs and preferences.
  • Participate in ongoing training and professional development to stay up-to-date with industry developments and best practices.

Required Qualifications:

  • Graduate or relevant college diploma holder (preferably in Automotive).
  • Minimum 1-3 years' experience in the same industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced team environment.
  • English language (required). Arabic language (added advantage).
  • Oman Driving License (required).


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