IT Business Development Professional

16 hours ago


Muscat, Muscat, Oman Canonical Full time

As an Enterprise Customer Success Manager at Canonical, you will play a crucial role in driving customer satisfaction and retention. You will work closely with various teams to develop and deliver engagement plans that meet customer needs.

Your primary responsibility will be managing a portfolio of customers in a specific geographic region and identifying growth opportunities or renewal risks in coordination with Sales. You will also onboard new customers, introduce them to our products and support processes, and elaborate and coordinate complex projects with stakeholders.

Key responsibilities include:

  • Developing and delivering engagement plans with cross-functional teams
  • Managing a portfolio of customers in a specific geographic region
  • Identifying growth opportunities or renewal risks in coordination with Sales

We are looking for someone with a strong background in IT, excellent communication skills, and experience working with cloud and data centre infrastructure technologies. If you're passionate about technology and enjoy working with diverse teams, this could be an exciting opportunity for you.



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