High-Impact Business Improvement Specialist

We are seeking a highly skilled Senior Business Analyst to join our team. The ideal candidate will have a proven track record of supporting successful delivery of full project lifecycle IT large scale projects from initiation to deployment.

The Senior Business Analyst will play a pivotal role in instigating and fostering robust professional relationships with senior stakeholders and subject matter experts to identify and analyze business needs. You will lead in the analysis and resolution of client business problems by critically assessing information gathered through a range of elicitation techniques, driving implementation of significant business process improvement initiatives, and effectively articulating the rationale for change.

Your key responsibilities will include:

• Supporting stakeholders with identification, clear definition, and prioritization of solution requirements, securing user, project and programme management sign off as appropriate.
• Creation and refinement of epics, user stories and acceptance criteria.
• Engagement with IT software and service providers, supporting in user acceptance testing, product design and development to ensure the proposed business solution aligns with end user needs and business goals.
• Developing a strong working knowledge of the client IT environment, business goals, priorities, existing business processes and system interactions.
• Liaise with stakeholders to identify and gain a concise understanding of business problems seeking to 'engineer out' existing limitations, conflicts and pain points.
• Deep-dive investigation of business scenarios by conducting interviews, brainstorming sessions, and facilitating effective requirements elicitation workshops to draw business-relevant conclusions.
• Application of a wide range of analytical tools and techniques including gap analysis present state vs. target state, SWOT analysis, options analysis, wireframing and prototyping.
• Produce a suite of high-quality documentation such as specifications, user guides, testing and training materials and post-implementation handover documents.
• Cultivate relationships and interact professionally with a diverse range of stakeholder groups including executives and subject matter experts to achieve agreed outcomes and effectively manage expectations around scope, delivery, and timescales.
• Consult with other members of the project team including the project manager, development team, function leads and subject matter experts to understand current data management and reporting practices.
• Contribute to the setting of standard practices and processes for the business analysis centre of excellence and ensure these are adhered to and best practice followed for continuous business process improvement.
• Support business analyst manager in developing resources, artefacts, and materials for the business analysis toolkit.
• Establish and chair focus/steering groups within client projects where required.

To be successful in this role, you will need:

• Demonstrable experience working within a business analyst capacity across a variety of IT projects.
• Formal business analysis certification (e.g., IIBA) desirable.
• PRINCE 2, Agile, APM, CAPM or other relevant project management certification desirable.
• Proven track record of supporting successful delivery of full project lifecycle IT large scale projects from initiation to deployment.
• Extensive knowledge of recognized IT project management methodologies including waterfall and agile.
• Organized self-starter, with strong problem-solving and decision-making capabilities.
• Analytical, logical thinker with excellent attention to detail.
• Ability to manage multiple projects simultaneously and prioritize tasks accordingly.
• Excellent interpersonal and communication skills, both written and verbal.
• Team orientated mindset, providing advice and guidance as required to support the overall team effort.
• Proficient in Microsoft Office packages such as Excel, Visio, and MS Project.
• Experience of project delivery within construction sector beneficial.

This is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.