Customer Service Expert

2 days ago


Muscat, Muscat, Oman beBee Careers Full time

Customer Service Representative

We are searching for an exceptional Customer Service Representative to join our team. As a vital member of our front desk operation, you will play a key role in delivering outstanding service to our guests, setting the tone for their entire stay.

Your responsibilities will include greeting and checking-in guests, responding to their needs, and resolving any issues that may arise during their visit. To ensure our guests feel valued and cared for, you must be proactive, empathetic, and willing to go above and beyond.

To succeed in this role, you must possess excellent communication skills, be fluent in English, and have a strong passion for delivering exceptional customer service. Previous experience in a similar position is highly desirable, and additional languages are a bonus.

The ideal candidate will be a team player who thrives in a fast-paced environment, takes pride in their work, and is dedicated to delivering exceptional results. If you're a customer-focused professional who loves making a difference, we'd love to hear from you.

Main Responsibilities:

  • Deliver exceptional customer service, creating positive experiences for our guests
  • Respond to guest needs, resolve issues promptly, and exceed expectations
  • Promote hotel facilities, enhancing the guest experience through up-selling

Benefits:

  1. Employee benefit card offering discounts on stays at our hotels worldwide
  2. Access to training programs through our Academies
  3. Opportunities for growth and development within your property and across the globe
  4. Chance to contribute to our Corporate Social Responsibility initiatives


  • Muscat, Muscat, Oman beBee Careers Full time

    Servicing ExpertYou will validate service contracts and technical terms with sales, investigate accidents, and follow company policy on evidence custody and internal reporting. This role requires strong analytical skills, excellent communication abilities, and a customer-focused attitude.

  • Spa Service Expert

    6 days ago


    Muscat, Muscat, Oman JW Marriott Hotel Muscat Full time

    Company DescriptionJW Marriott Muscat is a luxury hotel offering 304 sophisticated rooms and suites, many with stunning wadi views. The hotel features five dining venues that provide distinctive culinary experiences with locally sourced ingredients. Connected directly to the Oman Convention & Exhibition Centre, it boasts over 2,200 square meters of function...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job Title: Sales RepresentativeSales and Customer Service ProfessionalBusiness Development AssociateClient Acquisition SpecialistB2B Sales and Marketing Expert


  • Muscat, Muscat, Oman beBee Careers Full time

    At our spa, we are looking for an exceptional Spa Service Expert to provide outstanding services to our guests. The role requires delivering excellent customer service and engaging in cosmetology practices, such as facials and skin care treatments.About the RoleThis is a full-time position where you will work closely with our health and wellness team to...


  • Muscat, Muscat, Oman beBee Careers Full time

    Key ResponsibilitiesProvide exceptional customer service by being attentive, responsive, and proactive in meeting the needs of guests.Serve Food & Beverage to guests in a timely and efficient manner, ensuring that every order is accurate and meets their expectations.Maintain a clean and organized workspace, adhering to health and safety standards at all...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job Title:Customer Support SpecialistJob Description:We are seeking a highly motivated and customer-focused individual to support our food and beverage operations. As a Guest Service Support Expert, you will provide exceptional customer service and support to our guests, while also contributing to the smooth running of our operations.This role is ideal for...


  • Muscat, Muscat, Oman beBee Careers Full time

    Customer Service Representative PositionWe are seeking an individual to assist customers in their purchase decisions by providing expert advice and maintaining high-quality customer service standards.This entry-level role requires no prior experience, making it an ideal opportunity for those interested in learning and developing new skills.Main Duties:Assist...


  • Muscat, Muscat, Oman beBee Careers Full time

    About the Role:This is an exciting opportunity to join our team as a sales associate representative. The ideal candidate will be proactive, eager to learn, and possess excellent communication skills.Main Responsibilities:You will be responsible for:Delivering top-notch customer service.Supporting administrative functions.Managing files and documents...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    Customer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...

  • Service Expert

    2 days ago


    Muscat, Muscat, Oman beBee Careers Full time

    F&B Service Expert Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a F&B Service Expert. The successful candidate will be responsible for providing exceptional service to our guests, while also supporting our team in various administrative and operational tasks.Key Responsibilities:Support in administrative...