Customer Experience Ambassador
2 days ago
Job Summary:
We are looking for a Customer Experience Ambassador to provide exceptional customer service and contribute to the success of iSTYLE Oman. The ideal candidate will have excellent communication skills, product knowledge, and a passion for delivering outstanding customer experiences.
Main Responsibilities:
- Deliver personalized customer service, ensuring customer satisfaction and loyalty;
- Use product knowledge to make recommendations and address customer inquiries;
- Maintain a thorough understanding of products, promotions, and services;
- Collaborate with colleagues to resolve customer issues and concerns;
- Stay up-to-date with industry trends and competitor activity;
- Participate in visual merchandising and store displays;
- Assist in processing transactions, returns, and exchanges;
- Contribute to team success by supporting colleagues and adhering to company policies;
- Engage in ongoing training and development to enhance skills and knowledge.
Requirements:
A High School Diploma or a Bachelor's/Technical degree is preferred.
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