Customer Experience Ambassador

2 days ago


Salalah, Dhofar, Oman iSTYLE Oman Full time

Job Summary:

We are looking for a Customer Experience Ambassador to provide exceptional customer service and contribute to the success of iSTYLE Oman. The ideal candidate will have excellent communication skills, product knowledge, and a passion for delivering outstanding customer experiences.

Main Responsibilities:

  1. Deliver personalized customer service, ensuring customer satisfaction and loyalty;
  2. Use product knowledge to make recommendations and address customer inquiries;
  3. Maintain a thorough understanding of products, promotions, and services;
  4. Collaborate with colleagues to resolve customer issues and concerns;
  5. Stay up-to-date with industry trends and competitor activity;
  6. Participate in visual merchandising and store displays;
  7. Assist in processing transactions, returns, and exchanges;
  8. Contribute to team success by supporting colleagues and adhering to company policies;
  9. Engage in ongoing training and development to enhance skills and knowledge.

Requirements:

A High School Diploma or a Bachelor's/Technical degree is preferred.



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