Hotel Receptionist

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

Job Summary:

The Front Desk Agent is responsible for providing excellent customer service, managing front desk operations, and maintaining accurate records. This role requires strong communication and interpersonal skills, as well as the ability to work accurately and efficiently in a fast-paced environment.

Key Responsibilities:

  1. Providing exceptional customer service to all guests, including greeting, registering, and assigning rooms.
  2. Managing front desk operations, including cash handling, guest queries, and resolving issues.
  3. Maintaining accurate records, including guest information, room inventory, and financial transactions.
  4. Communicating effectively with colleagues and management to ensure smooth service delivery.

Working Conditions:

The Front Desk Agent will work in a fast-paced and dynamic environment, interacting with guests, colleagues, and management on a daily basis. The ideal candidate will be able to work accurately and efficiently under pressure, while maintaining a positive attitude and providing exceptional customer service.

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