team leader
6 days ago
Key Deliverables
:
- Ensure all systems are functioning optimally without any downtime in a daily basis.
- Responsible to provide issue resolution through live troubleshooting for system escalations from branches and business users.
- Participate the quarterly business planning for any system enhancements.
- Undertake new system enhancement and upgrade implementation to the systems.
- Provide advisory and consultation to the application administration on systems requirements to plan the deployment of specific systems.
- Supervise the IT vendors work and execute the deployment plans of any new system upgrades and enhancements.
- Provide system related reports to the concerned stakeholders.
- Manage, guide and develop the unit's team members on an ongoing basis.
- Ensue all related activities are in accordance with bank's policies, procedures, and standards.
- Participate in other related initiatives and projects as assigned or other duties as assigned by IT management.
Qualifications
:
- Bachelor's degree in information technology, Computer Science Engineering
Skills/Knowledge
:
- Planning and organizing skills
- Technical bent of mind
- Business system understanding and functionalities
- Analytical and problem-solving skills
- Effective communication skills in technical language
- Strong command in English and Arabic language
- People Management Skills.
Experience
:
- 5+ years of professional experience in the banking industry and Information Technology.
Business Understanding
:
- Knowledge of banking Digital Banking.
- Experience in trouble-shooting and diagnostic knowledge.
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