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HR Administrator and Staff Housing In Charge
2 weeks ago
HR Administrator and Staff Housing In Charge
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Oman, Muscat
Hotel: Muscat OCEC (MSCCP), Madinat Al Irfan, Airport Heights, 113
Job number: 149649
The Human Resources Administration and Staff Housing In Charge is responsible for delivering comprehensive HR administrative support and ensuring the smooth operation and maintenance of employee accommodation facilities. The role focuses on implementing HR policies, maintaining accurate employee records, coordinating employee services, and managing staff housing logistics in line with IHG standards and Omani labour law.
YOUR DAY-TO-DAY:
HR Administration
- Maintain up-to-date employee records, personal files, and HR databases in a confidential and secure manner.
- Assist with employee onboarding and offboarding processes, including documentation, ID issuance, and system entries.
- Support payroll preparation through timely collection and verification of attendance and leave records.
- Handle visa processing, renewals, cancellations, and related government documentation in collaboration with the PRO.
- Prepare HR-related reports and documentation as required by management or regulatory authorities.
- Ensure compliance with IHG HR policies and local labour law.
- Respond to employee inquiries and provide assistance on HR processes and procedures.
Staff Housing Management
- Oversee the overall operations and cleanliness of staff housing facilities, ensuring a safe and comfortable living environment.
- Manage room allocations, check-in/check-out processes, and regular inspections of the accommodation.
- Coordinate with maintenance and housekeeping teams for timely repairs, pest control, and facility upkeep.
- Maintain accurate records of housing occupancy, inventory, and utility consumption.
- Liaise with external vendors and service providers for housing-related requirements (e.g., furniture, repairs, security).
- Monitor housing expenses and ensure adherence to the budget.
- Ensure compliance with health, safety, and security standards within staff accommodation.
WHAT WE NEED FROM YOU:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 2–4 years of experience in HR administration or staff housing management, preferably within the hospitality industry.
- Familiarity with Omani labour laws and visa processes is highly desirable.
- Strong organizational and administrative skills.
- Excellent interpersonal and communication abilities.
- Proficient in MS Office (Excel, Word, Outlook); HRIS experience is a plus.
- Ability to handle confidential information with integrity and professionalism.
- Strong problem-solving skills and attention to detail.
- Flexibility to manage urgent housing or HR-related issues outside standard working hours when needed.
WHAT YOU CAN EXPECT FROM US:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Who we are
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
